At Drop Bear, we aim to provide reliable and timely delivery for all your purchases. Please review the details of our shipping policy below.

To provide you a good transportation service, We partner with major carriers and local courier services to ensure your order is delivered safely and efficiently.

Before you finish purchase at Drop Bear, here's what you need to focus on:

• Delivery Time: Processing Time+Shipping Time
• Processing Time:
  • Orders are processed within 3-5 business days from the date of purchase.
• Transportation Time:
  • US. Orders: Orders shipped within the United States via USPS are typically delivered within 7-10 business days.
  • International Orders: For shipments to other countries, delivery may take approximately 30-45 days, depending on the destination.
• Custom Products are not eligible for this situation. Due to the unique nature of customization and the varying production processes, we are unable to establish a universal standard for such items. For information regarding the processing time of custom products, please refer to the relevant product page for specific details.

We work hard to process your order as quickly as possible and appreciate your patience during this time.

*There is a different processing time for different items. Once your order is placed, you can check the order shipping info from the online order status page. We will also inform you through your order email.

Shipping Cancellation/Changes

• If you need to cancel or change your order, please contact us immediately.
  • If the order has not yet been shipped, we can accommodate your request.
  • However, all orders begin processing in our warehouse within 1 business day of being placed. Due to this, it may be unlikely for modifications to be made once the process begins.

Delayed Logistics Information

• Carrier delays may result in longer-than-usual transit updates.
• Once you receive your tracking information, please allow extra time for updates to reflect accurately. We appreciate your understanding as we work to deliver your items promptly.

Need Assistance?

If you have questions about your shipment, feel free to contact our support team at service@mydropbear.com